Refund Policy
Last updated: October 17, 2026
- Instant digital delivery. Our products are generated and delivered immediately after payment.
- General policy. Because delivery is immediate, we generally do not offer refunds once your Full Profile or Diploma has been generated.
- Your consumer rights. Payments are processed by Gumroad.com (our Merchant of Record), and all billing and refund requests are handled in line with Gumroad’s buyer terms and your applicable consumer-protection rights.
- Something went wrong? If your product failed to generate, or you were charged in error, email support@vampiredna.com and we’ll make it right.
- Billing questions. You can also reach Gumroad through the receipt they email you after purchase.